On November 27, the China Customer Satisfaction Annual Meeting was held in Beijing's China Science and Technology Hall. At the meeting, Hubei Kailong Chuxing Chemical Group Co., Ltd. Kailong brand nitro compound fertilizer was awarded the title of "2019 National Customer Satisfactory Product". With high-quality products and honest and trustworthy customer satisfaction services, the company has won the national market quality credit rating AA (excellent) title. It is reported that only two enterprises in Jingmen City have won the highest honor in the country.

　　The "National Customer Satisfaction" award is one of the important awards established to commend advanced units, products, projects, and services in implementing customer satisfaction projects across the country. The statistical analysis method is used to identify products that have a high market share, good user feedback, and are among the best in similar products in terms of quality, economic efficiency, energy conservation and environmental protection.

　　In recent years, Kailong Chuxing Chemical Group has vigorously promoted the national customer satisfaction project activities, actively participated in the evaluation of market quality credit ratings, comprehensively strengthened quality management, through quality diagnosis, continuous quality improvement and other methods, forming a coverage of the entire production and operation process of the enterprise Quality management system. At the same time, more than 60 new products and new technologies have been developed according to the needs of market users, and more than 50 national effective patent technologies have been obtained. It has successively established the New Fertilizer R&D Center, Wuhan Smart Agriculture Research Institute, and the first academician expert workstation. The company currently has its own brands such as "Kailong", "Shitu" and "Xiangrui", and more than 20 best-selling varieties have become Brands that consumers love have a good reputation in the market. After voluntary application by enterprises, recommendation by provincial and municipal quality associations, third-party credit evaluation agencies and domestic authoritative experts, the company's market quality credit rating has reached AA (excellent), and its product user satisfaction scores of 90 or more (excellent) exceed users across the country Satisfied with the standard conditions of the product.